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RoleFit
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Your big talks, rehearsed with AI first.

Set up a real work situation and the person you'll face, then practice out loud, face to face.

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Finding the customer's needsExample
RoleFit avatar Lee Ji-won frowning at the camera as she speaks

Lee Ji-wonProspective customer · reserved

AI customer

“The premium is a strain, but cutting my coverage worries me.”

Start with the conversations that trip you up.

Don't read the right answer. Say it out loud to the person in front of you.

  • RoleFit avatar Kwon Jae-ho playing a buyer

    Sales conversationPrice negotiation

    Handling a price objection

    Before defending the price, find what matters most to the customer.

  • RoleFit avatar Oh Hyeon-ju playing an upset customer

    Customer serviceComplaints

    Calming an upset customer

    Acknowledge the frustration first, then propose the next step toward a fix.

  • RoleFit avatar Lee Ji-won playing a prospective customer

    Sales conversationInsurance consultation

    Finding the customer's needs

    Before cutting coverage, ask what the customer most wants to keep.

Everyone on these cards is a real RoleFit avatar you can choose.

From setting the scene to practice, in four steps.

Set up the situation and the person for your work, then share a web link to start practicing.

Product filmExample
RoleFit product film: an employee freezes in front of an angry customer, practices the conversation with an AI customer in RoleFit, and handles it calmly for real.

  1. 01Design the scenario

    Decide what to practice, starting with the goal.

    Define who practices, who they meet, and what a successful conversation looks like.

    Finding the customer's needsExample
    Preview
    Lee Ji-wonProspective customer
    Simulation name
    Finding the customer's needs
    Trainee role
    Financial consultant
    Avatar role
    Prospective customer
    Situation & customer background
    Their premiums feel heavy, but they are cautious about cutting coverage or spending more.
    Training goal
    Understand the customer's situation and the cause of the cost burden, and get agreement to a follow-up consultation.
    Difficulty
    • Easy
    • Normal
    • Difficult (selected)
    • Expert

    Success condition · Agrees to the next consultation

  2. 02Set up the persona

    Same question, different reactions.

    Beyond looks: personality and conversational style. Set up the counterpart your practice needs.

  3. 03Share a link

    Connect what you built with a link.

    Turn the scenario you designed in the builder into a practice session for participants.

  4. 04Practice for real

    Don't read a script. Have the conversation.

    Look the other person in the face, and practice asking, listening and answering.

AI feedback

When the conversation ends, you see what to change.

What worked and what to rephrase, pointed out in your own words.

  • Specific about what went well
  • Clear about what to rephrase
  • Turned into your next practice goal
Practice reportExample
Overall score

84/ 100

Next time, ask one step further.

Once you've confirmed the customer's concern, ask about the specific situation too.

  • Needs discovery88
  • Objections78
  • Clarity86

What went wellFrom the conversation

“Which coverage matters most for you to keep?”

You checked what the customer values before proposing a product.

A phrase to change next time

“This product will solve everything.”

Instead of promising, separate what is covered from what is excluded.

Your whole team practices the same situations.

Build simulations from the situations your team meets most, then assign them to members.

  • Simulations that fit your teamBring your work context into practice.
  • Easy to shareShare a public link or assign it to members.
  • Follow progressSee completion and review results for assigned training.
See pricing
WorkspaceYour team's practice room
Example
  • Simulations
  • Training
  • Members
  • Finding the customer's needsSituation, roles and goal set up together
  • Handling a price objectionA simulation the team practices again and again
  • Delivering difficult feedbackStart with the conversations your team needs

Frequently asked questions

What kinds of situations can I create?

Start from a sales conversation, customer service, job interview, leadership or product knowledge template, or from scratch. You set the learner and counterpart roles, the situation and background, the goal, the difficulty and the success condition.

Can I set the avatar's personality and way of responding?

In the persona step you choose an avatar and set its personality, conversation style, emotional tendency and behavior instructions. The voice comes with the avatar and can't be changed separately.

How do I share a simulation?

Turn on the public link and anyone who has it can start practicing without signing in. You can also invite members to your workspace, assign it as training and follow their progress. Training time is deducted from your workspace plan.

How should I use the AI review?

It gives feedback based on the transcript, against the criteria set by whoever builds the simulation. It is there to support practice and never makes hiring or HR decisions automatically.

Are conversations stored?

What you say is converted to text and stored with the AI feedback, and the people running the training can see it. Transcripts and feedback are kept for one year from the end of the training. See our Privacy Policy (opens in a new window) for details.

How much does it cost?

Pricing applies per workspace. See the pricing page for plan prices, included minutes and how many people can practice at the same time.

What do I need to practice?

Chrome or Edge on a desktop computer, and a microphone. Microphone access is requested only when practice starts.

Rehearse before your next important conversation.

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